Privacy Policy

This Privacy Policy explains how ValueMarketingSG collects, uses, discloses, and safeguards your information when you visit our website or use our services. Please read this policy carefully. By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Identification Information: Name, email address, phone number, company details, and other contact information you voluntarily provide when filling out forms or contacting us.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services including clickstream data, page response times, download errors, length of visits to certain pages, and page interaction information.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

How We Use Your Information

We use the information we collect in the following ways:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To allow you to participate in interactive features of our service
  • To provide customer support
  • To gather analysis or valuable information so we can improve our services
  • To monitor the usage of our services
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer (unless you have opted out)

Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: When you have given clear consent for us to process your personal data for a specific purpose
  • Contract: When processing is necessary for a contract we have with you
  • Legal Obligation: When processing is necessary for compliance with a legal obligation
  • Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override those interests

Data Security Measures

We implement comprehensive security measures to protect your personal information:

  • Encryption of data in transit using SSL/TLS protocols
  • Regular security audits and vulnerability testing
  • Access controls and authentication procedures
  • Data minimization principles to only collect what we need
  • Regular staff training on data protection

Despite these measures, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to implement appropriate technical and organizational measures.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods vary depending on:

  • The type of data collected
  • The purpose for which it was collected
  • Legal or regulatory requirements
  • Our legitimate business needs

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data under certain conditions
  • Right to Restrict Processing: Request restriction of processing your personal data
  • Right to Data Portability: Request transfer of your data to another organization
  • Right to Object: Object to our processing of your personal data
  • Right to Withdraw Consent: Withdraw your consent at any time where we relied on your consent to process your personal data

To exercise any of these rights, please contact us using the information provided in our Contact section.

Third-Party Services

We may employ third-party companies and individuals to facilitate our services ("Service Providers"), provide services on our behalf, perform service-related services, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Children's Privacy

Our services are not intended for use by children under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Policy Updates

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us through the methods provided in our website's Contact section.